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Livros sugeridos na edição nº19 da Revista Portuguesa de Gestão & Saúde

Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition by [Arthur, Jay]Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line (2nd edition)

Autor: Jay Arthur

Edição/reimpressão: 2016

Sinopse: This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs – often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma.



Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value (2nd edition)

Autores: Joan Wellman, Pat Hagan, Howard Jeffries, Cara Bailey

Edição/reimpressão: 2016

Sinopse: This book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book’s delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.



A Healthcare Solution A Patient-Centered, Resource Management Perspective book coverA Healthcare Solution: A Patient-Centered, Resource Management Perspective

Autores: Mark A. Vonderembse, David D. Dobrzykowski

Edição/reimpressão: 2016

Sinopse: The evidence is undeniable. By any measure, the US spends more on healthcare than any other country in the world, yet its health outcomes as measure by longevity are in the bottom half among developed countries, and its health-related quality of life has remained constant or declined since 1998. In addition to high costs and lower than expected outcomes, the healthcare
delivery system is plagues by treatment delays as it can take weeks to see a specialist, and many people have limited or no access to care. Part of the challenge is that the healthcare delivery system is a large, complex, and sophisticated value creation chain. Successfully changing this highly interconnected system is difficult and time consuming because the underlying problems are hard to comprehend, the root causes are many, the solution is unclear, and the relationships among problems, causes, and solution are multifaceted. To address these issues, the book carefully explains the underlying problems, examines their root causes using information, data, and logic, and presents a comprehensive  and integrated solution that addresses these causes. These three steps are the methodological backbone of this book.


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